In incident management, what is the primary goal of incident handling?

The primary goal of incident handling is to efficiently mitigate the impact of the incident. This involves a structured approach to deal with security incidents in a way that quickly restores normal operations and minimizes damage to systems, data, and business continuity. Effective incident handling ensures that the organization can respond in a timely manner, reducing the overall disruption caused by the incident and maintaining trust with stakeholders.

Mitigating the impact encompasses not only understanding the nature of the incident but also activating response plans, coordinating resources, and implementing necessary containment measures. This ensures that the incident is dealt with promptly, preventing further escalation of the issue, which could lead to more significant problems such as data breaches or prolonged downtime.

While increasing team coordination, ensuring data integrity, and identifying weaknesses in security are all important aspects of a comprehensive incident management strategy, they serve as supporting elements within the broader goal of mitigating the impact of an incident. Hence, the primary focus in incident management remains on efficiently responding to and minimizing the consequences of incidents.