What is the process of restoring computer systems affected by an incident back to normal operations called?

The process of restoring computer systems affected by an incident back to normal operations is known as incident recovery. This stage involves actions taken to return the system to a working state after an incident has disrupted its normal functionality. It is a critical phase in the incident management lifecycle, as it ensures that any losses are minimized and that the organization can resume its operations as quickly and effectively as possible.

Incident recovery encompasses various activities, including restoring data from backups, implementing patches, repairing or replacing affected hardware, and ensuring that the systems are secure from future incidents. By focusing on recovery, organizations can mitigate the impact of the incident and work towards reinstating full operational capability.

In contrast, incident reporting refers to the documentation and communication of the incident details, incident handling involves the overall management and coordination of responses to the incident, and incident preparation is focused on the strategies and plans to be in place to deal with incidents before they occur. Each of these processes plays an important role in the overall incident management framework, but incident recovery specifically targets the restoration aspect after an incident has occurred.